Implementation (Delivery)

Courseware is typically deployed and delivered in the classroom, onsite, and or through computer and Web-based media during Implementation. Goals during this phase should include maximizing usability, satisfaction, transfer, behavior-change, and impact and should be therefore measured. Implementation requirements are identified during analysis based on learner profiles and are designed and developed based on technical and media specifications. Requirements for delivery through an instructor, content server, or Learning Management System (LMS) should be identified in advance during analysis so that content is designed and developed in alignment with delivery requirements, standards, and goals.

Typical delivery media include:

• Instructor-Led Training (ILT) > in a classroom, lab, or onsite
  
• Virtual Classroom > synchronous eLearning delivered via live Web connection, Web instructor-led learning
• Virtual Lab > live and synchronous virtual machine or a self-paced sandbox
• Self-Paced Training > asynchronous eLearning delivered as hosted or through CD or file on the local machine)
• Mobile Learning > mLearning for MP3/MP4 player, PPA, and smartphones
• On-the-Job Training (OJT)
• Job Aides > cards, posters, ePaper
• Collaborative and Social Learning > includes collaboration suites, coaching, mentoring discussion threads, learning Wikis, expert-produced blogs, and relevant RSS feeds
• Learning Management System (LMS) and supports
• Evaluation Systems > reaction/satisfaction, knowledge/skill transfer, application on the job, on the job performance improvement, return on the training investments, and predictability of future success
• Blended media delivery combining any or all of the above as indicated by the learner and media specifications analyses and design documents
  

Risks if not conducted properly:

• Extended deployment resulting in missed delivery dates and costs
• Project failure at final implementation resulting in lost and dissatisfied stakeholders and learners