It's Not the Weapon, but the One Who Wields It...

I have been spending some time on LinkedIn lately, specifically on group conversations. Recently the E-Learning 2.0 group got my attention. The discussion was based on what would be the most relevant eLearning technologies of the 21st century. Now I am a product strategist, learning technologist, and lacrosse coach...

Whenever it comes to discussing how to best use technology, learning systems, or lacrosse sticks, and whether using it will make a difference, it always comes down to the same thing... "It's not the tool, but the one who wields it" that scores the goal... That takes preparation...

This means that the future of Enterprise 2.0, social tools, mobile, or any other advances in eLearning will depend highly on whether those who implement these tools to make business critical and or academic information available - are mapping the right tools, to the right job roles, and for the right reasons. It all comes down to needs analysis and how providers design a set of learning and knowledge management systems around those needs.

 As a learning or knowledge management professional, what can you do?

• Conduct a needs analysis.
• Identify the organizations goals and business drivers.
• Identify critical job- and team-based tasks.
• Understand the parameters of the work environment and its context.
• Know your learners and knowledge consumers.
• Involve all stakeholders in the process (IT, HR, Operations, any business unit that may be "touched")
• Avoid the "flavor of the month..."do not implement a new technology just because everyone else is using it.
• Bring in experts when you need them
• Choose the right tools for the right jobs

New technologies are the weapons for success in the years to come, but remember, it's not the weapon, but the one who wields it...

Is mLearning Like eLearning?

Is mLearning Like eLearning? This is a question I recently responded to as posed by Janet Clarey, Technology Editor from ELearning! magazine from a LinkedIn group she moderates (The ELearning! Magazine Network). In one of Janet's comments, she thinks the key in in the "m," - I agree. It's an important question and because we've discussed mLearning several times in this blog, so I thought I would share my response...

Great question and to Janet's response, the "m" is very relevant right now. To answer directly, mLearning is a form of eLearning in that it's electronic but should otherwise be treated as a very different medium. At the same time, some are making many of the same mistakes made when eLearning first came out...

 
For instance, efforts and tools designed to convert and deliver PowerPoint and traditional eLearning into mLearning eerily parallel efforts to convert traditional classroom training and later PowerPoints straight to eLearning. We all now how that turned out... Why did they do it that way? Because it was new, shiny, and at least in the beginning, eLearning differentiated itself from classroom training as the latest and greatest... (and probably also because true instructional designers were not used to develop). However, it also resulted in very expensive and time-consuming development cycles along with content that often did not address the needs of its learners. Yet now, we are seeing new mobile products designed to develop and deliver "rich mobile media" that allow conversion of PowerPoints or include interfaces that are either not intuitive or are hard to use because they were really designed for use in a standard PC, Mac, or Linux browser. Some have come full circle...

 
For mLearning as with any medium, instructional designers and course developers need to ensure the medium will meet the needs of the organization's business context and learner. Mobile is useful when it is short, simple, and can be agnostically delivered to many devices. Think 2 minutes with content that's light to stream or download. Think MP3 for audio, think MP4 for video, think HTML or PDF for talking points, process diagrams, checklists, sales positioning, etc... As opposed a large PowerPoints or movie files that are large to download or stream, too long to maintain an attention span on a smart-phone, and are just plain not appropriate for the mobile learner. Mobile is meant to be augmentative and add value as part of a larger and blended learning path. It's for the learner on a plane, train, or automobile; for sales person on the way to propose a new product, for the field-tech who is making an on-site repair. Mobile is for the learner on the go. It needs to be designed, developed, and delivered that way.

 
So in the end, mLearning can be like eLearning if we make the same mistakes we did 10 years ago, or we can make it different... ;]

How to Play MP3s and or MP4s on a Mobile Device for mLearning: Part 3 - mLearning Playback from a CD

In Part 2, we reviewed how to transfer and play audio files and videos on MP3/MP4 players and smartphones. With updates of the Android platform, iPhone, iPod Touch, and Zune out, that was pretty relevant and timely material. For Part 3 however, “relative” is the key word…

During a recent needs assessment I was conducting in a discovery of learner profiles and required mLearning media types, I was surprised to identify a need for a transfer and route-to-play on of all things, a compact disk. We assumed we would be focused on the latest and greatest - playing mLearning on BlackBerries, iPods, iPhones, off the cloud…, but I discovered that some, and some in very high places (including an EVP of Sales who reported to the CEO), wanted to be able to take a CD with them so they could play it in their car stereo, laptop, or other CD-capable player. My first impulse was “wow, we need to upgrade some technology around here and train folks on how to use it,” but the reality is, that is what those learners needed and quite frankly, a little bit of training or job-aide assistance makes those baby-boomer execs equally capable of accessing the same mLearning media the typical millennial would access through more modern means. Bottom line, know who your learners are, know how they learn best, and know their work environments and the tools they use to do their jobs so that the solution you provide is relevant to the learner. The only way you can know these things and save time, effort, and pain is through a needs assessment. I love instructional systems design!…

That all being said, if a CD player is all you have handy and that is your preferred mode of learning, this tutorial is for you.

Part 3: Play mLearning on a CD Player

Play MP3 > Play on CD

The instructions that follow assume you have a CD or DVD burner and Windows Media Player installed as the default media application for audio. The instructions are similar for iTunes, or other CD burning software. See the instructions specific to your software or preferred application if you are not using Windows Media Player.

1. First, you want to save the MP3 or MP4 files to your laptop or workstation. Save as you would any file, but if you are accessing from a web page or email, click on the hyperlink provided (assuming you trust the source).
2. If prompted to display non-secure items, click Yes.
3. Click on the title-link you want to save.
4. Select Save Target As…
5. Navigate to the directory of your choosing from the Save As window.
6. Open My Computer.
7. Click and drag the MP3/MP4 file(s) from the directory to the CD/DVD drive in My Computer.
8. Right click on the CD/DVD drive.
9. Select Write these files to CD. The CD Writing Wizard opens.
10. Name the CD (optional).
11. Click Next.
12. Select Make an audio CD.
13. Click Next. Windows Media Player opens.
14. Click Start Burn (at the lower right).
15. Once the disk has completed burning, you can play it in any disk player that supports MP3 and or MP4 files for audio and video codecs.

In Part 4, we’ll review routes- to-play mLearning on the BlackBerry.

How to Play MP3s and or MP4s on a Mobile Device for mLearning: Part 2 - mLearning Playback on an MP3/MP4 Player or Smartphone

In the last entry, we discussed how to play mLearning media such as MP3 audio files and MP4 video files from a laptop; whether direct from an enclosed link in a browser and email, or if saved locally to the hard drive. Rudimentary stuff for some of you, but it's good to start simple. What's great about knowing how this is done from a laptop is that very similar methods and applications are used when playing from an MP3 player such as an iPod Nano, an MP3/MP4 player such as an iPod Touch or Zune, or a smartphone such as a Droid or iPhone. Most such devices have a local web browser or at least synchronize through one on your laptop, and each has local storage capacity in the form of a hard drive. Thusly, the tutorials we discuss moving forward are very similar in that we will access media directly from a browser on each device, or save locally and play later – just like music.

Part 2: Play mLearning on an MP3 or MP3/MP4 Player or SmartPhone

Play MP3 > Play on an MP3/MP4 Device or SmartPhone > Play Direct from Browser

These instructions assume your device has the ability to browse the Web and store downloaded file data, such as with an iPod Touch or Droid.

1. From the appropriate web page or email, click on the hyperlink provided to you for the MP3 or MP4 files.
2. If prompted to display non-secure items, click Yes (assuming you trust the source).
   
3. Click on the title-link you want to listen to.
4. The MP3/MP4 you selected should open and play in the device’s default audio player. Note that depending on your connection strength and file size, the file may need to load before it starts to play

Play MP3 > Play on MP3/MP4 Player or Smartphone > Save to Device and Play

These instructions assume your device has the ability to browse the Web through WiFi (a wireless internet connection) or mobile network and store downloaded file data, such as with a Droid, Palm Pre or a iPhone.

1. From the appropriate web page or email, click on the hyperlink provided to you for the MP3 or MP4 files.
2. Click on the title-link you want to listen to.
3. If prompted to Play or Save, select Save.
4. Navigate to the new MP3 or MP4 file on your device.
5. Press the Play button. The MP3/MP4 should play from the device.

Play MP3 > Play on MP3/MP4 Device or Smartphone > Save to Media Player and Play

First off, if you use media player software such as iTunes, Windows Media Player, or Winamp, (which is my personal favorite), save your mLearning audio and video files to your respective music and video libraries. These folders are referenced by the application so it automatically knows to add new files to the device. You may want to add a sub-directory entitled “mLearning” so it's all easier to find. These instructions assume your MP3/MP4 player has the ability to store file data when synched with a media player application on your computer workstation or laptop.

1. From the appropriate web page or email, click on the hyperlink provided to you for the MP3 or MP4 files.
2. If prompted to display non-secure items, click Yes.
3. Click on the title-link you want to save (assuming you trust the source).
4. Select Save Target As… (or Save link As... depending on your browser)
5. Navigate to the default directory for the audio or video files referenced by your media player from the Save As window. Follow your media player’s instructions for exact location for synchronization. In most cases, this is typically the MyMusic or /Music folder, however you may want to create a sub-folder, name it mLearning or MyPodcasts, and store your MP3/MP4s there. For Windows Media Player, this is a folder monitored by the Library as accessed from the Library tab. For iTunes, this is the iTunes Music folder location indicated on the Advanced tab under Preferences.
6. Click Save.
   
7. Follow the specific instructions for synchronizing audio files from your media player to your MP3/MP4 player. If you are using an Android based phone, you will need to "Mount" it first. This may involve simply clicking the file(s) and dragging to your device or clicking check-boxes and or setting up play-lists for synchronization after connecting your device to the computer.
8. Once the files are saved to your MP3/MP4 device, disconnect based on its instructions.
9. Navigate to the new MP3 or MP4 file on your device.
10. Press the Play button. The MP3/MP4 should play from the device.
    

In the next part (Part 3), we'll review how to create an audio CD for those who prefer to listen in car or some other type of disc player. Then we'll discuss BlackBerries in Part 4 because they are a different animal.