Son-of-Fire's Learning Landscape Headline Animator

Showing posts with label LMS. Show all posts
Showing posts with label LMS. Show all posts

Wednesday, September 22, 2010

How to Create a Widget from a Source Like Google Gadgets

I obviously deal a lot with social media an often get asked how to create widgets for web pages, blogs, and lately, Learning Management Systems (LMS) that can accommodate them. In this example, I show how to easily create a widget from a source like Google Gadgets that I could later embed on a widget page in my GeoMaestro LMS. Click Play to see just how easy it is:


Thursday, August 20, 2009

Guidelines for Selecting an LMS (Learning Management System)

I am often asked or pulled into conversations regarding the selection of Learning Management Systems (LMSs). Selecting and implementing an LMS is not meant to be simple, but there is a process model you can follow. It is important to note the process is similar for any learning technology. Here's a punch-list for ya':

  • Identify your learning stakeholders. Think internal customers, external customers, internal partners, and executive sponsors. Include those who represent employees, business partners, and customers. Involve representatives of all areas who impact and are impacted-by learning. Especially include IT.
  • Do the front end analysis:
    • Identify your business objectives, learner roles, preferred delivery modes (synch, asynch, social learning, and knowledge management requirements), budget, projected ability to support from an operations and admin perspective (do you need to support internally or on a SaaS model), etc.
    • Factor in current vs. future needs (look three years out); and translate all this into your learning learning management needs.
    • Internally, you may want to classify those needs into two groups: 1) mandatory requirements and 2) "nice to haves."
    • Scenarios typically involve deciding if the organization must consolidate disparate systems into one vs. integrating two or more systems.
    • Remember to consider integration with other learning technologies such as SCORM/AICC tracking, self-paced eLearning, mLearning, virtual classroom, virtual labs, virtual sandboxes, immersive 3D learning, traditional instructor led class management, testing, certification management, eCommerce support, etc. Will the system need to be a slave to a larger human capital management system or ERP, or will it need to include talent management capabilities? Database connectors and Application Programming Interfaces help establish the connections between these systems; you will need to know if prospective vendors support these for your systems, present and future.
  • Yes - you need to do some research with industry reports. You may want to identify trends or features your team has not thought about. Know whether your company is small to medium business, enterprise, or global enterprise in learner-reach and size. This will help to determine which companies to look at, as many specialize in markets and services based on these classifications. I have found the Bersin & Associates annual Learning Management System reports to be very accurate and informative.
  • Make sure your needs are outlined in your Request for Proposal (RFP). Many will respond and promise you the world. Comb through each thoroughly with members of your group. Identify a list of vendors who best meet the requirements in your RFP.
  • Create use-cases and and or test-scripts based on your RFP and the critical business functions you will require the LMS to perform. Include a criterion based ratings system and comments sections for each use case. Remember the raters who fill this out for each vendor should be those who represent the learning stakeholders you identified earlier.
  • Have each vendor on the short list visit your organization on-site and demonstrate how they meet the requirements outlined in your RFP and use-cases. Most should do this willingly. If companies resist - move on to the next vendor. During the use case demos, document and rate performance of each. Do not be enamored by bells, whistles, and promised-features not yet available.
  • Compile, compare, and report on the results evaluated from each vendor. Report this back to your stakeholders so they understand the implications and can select their preferred choices. Meet and debate as many times as required to work through issues and identify which can best meet your organization's needs.
  • When you have narrowed down to a "short-list" of 2-3 vendors. Work with each on who best meets your needs and who can negotiate the best deal for your company. Make sure stakeholders understand they are not just selecting a system, but a vendor with whom they will be establishing a long-term relationship. The efficacy of trust and reliability in such a partnership are critical. Have each vendor on the short list come back to with an implementation plan and an ongoing maintenance plan, with requirements and proposed schedules for each.
  • Remember to do the cost benefit analysis and account for the capital implementation expenses (CAPEX) vs. the ongoing/long term maintenance, hosting, and operational costs (OPEX). Work with vendors to re-prove and re-demo on capabilities as many times as required. Those on the short list will submit contracts that need to be negotiated. Make sure all promises are outlined in your contracts.
  • When deciding which to select, advise your stakeholders to select a system that:
    • Most closely demonstrates your needs out of the box;
    • Requires as little "customization" from the vendor as possible (vs. "configuration" which your organization's people can implement);
    • Best meets your functional, budgetary, and operational requirements.
  • Once you decide on a system/vendor and sign paper - make sure you have an internal team ready to manage and support the transition to the new LMS and that the team itself can transition from implementation mode to admin/operations and or oversight modes as the technology evolves and you mature with it.

This set of guidelines is not all inclusive, but you get the idea. Got questions or want to chat about this - give me a holler.

Ron Ateshian - AKA Son-of-Fire
Learning Technologist & Strategist

Thursday, May 21, 2009

Instructional Design and Technology: Where’s the Beef?

It's important to address the science behind instructional design. For reasons unknown, programmed instruction (PI) in eLearning seems to be all but abandoned in much of the learning content I review. In my opinion, this is a flaw in instructional design and worse, is only supported by popular eLearning development tools, because they omit this capability. Thus begging the question:

"Where's the beef?"

Gagne actually pioneered this mode of instruction in the mid 1960s. For those unfamiliar, programmed instruction models assess a learner's needs through some form of testing and loop back, branch-forward, or multi-path based on performance to pass/fail criteria. More robust PI models incorporate both pretesting an posttesting. The biggest advantage to this design model is that delivery of content is customized to a learner's needs because only filtered content is delivered (based on what the learner did not pass). In essence, a form of needs assessment is built into course delivery and the user experience. How cool is that?

Development tools like Authorware or KnowledgeTRACK were great at facilitating this mode of design. Unfortunately these tools are no longer available, (in all honesty - they were cumbersome to use.) I certainly don’t see this in most of the Articulate or Captivate content I’ve seen lately.

Meanwhile, social and Learning 2.0 suites are starting to bake PI functionality into learning path where not only a test can assess performance, but a virtual instructor or coach can pass or fail. Others even advance the learner automatically if they simply complete a task as instructed. More of such suites are capable of housing SCORM modules or acting as a friendlier front-face to what is typically presented in the learning path of a traditional learning management system (LMS). For an example, check this one it out by Q2 Learning at: http://www.q2learning.com/ . None-the-less, this is a methodology we should revive. Take another look at the process illustrated above and decide for yourself.

Have a comment or question? Leave one and I will get back to you.