I am a learning strategist and technologist with a passion for making a difference. My interests include all things eLearning, learning technologies, and instructional design. If you share my interests and want to discuss - AWESOME! I look forward to the collaboration.
Thursday, April 2, 2009
Evaluation: Level 5 - Return on Investment (ROI)
Answers the questions – What is the return-on-investment (ROI) for the stakeholder based on outcome measures identified at organizational analysis? These are the cost-returns attributed to performance. Metrics can include profit-gains and cost-reductions such as cost savings in travel, time saved on-task, reduction in error, reduction in resource usage, decreases in down-time, quality in production and customer service, etc… Data from reaction, learning, behavior, and/or results evaluations can be mapped back into an LMS, a best practices library, and/or design to continuously improve the learning value of the training product and to adapt to the ever-changing needs of the stakeholder in a competitive global economy.
Labels:
ADDIE,
evaluation,
instructional systems design,
ISD,
outcomes,
return,
roi
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